New York City Epiphanies

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I just returned from an amazing trip to New York City.  It was supposed to be mostly vacation, but I also scheduled meetings with three of our speakers, Robin Wilson, Karen Fisher and Mike Strohl while I was there.  I also met two of our members, Kati Curtis and Jonathan Baron. Thank you for sharing your time and your thoughts with me – it was great meeting you in person (and I loved the frozen yogurt at Bloomingdale’s!)

It was a great opportunity to have candid conversations about the current state of the industry.  Here’s my take away – if you look at the economy as an opportunity to rethink your business and open yourself to new possiblities, you can flourish.  Whoever is the most creative and resourceful now will have even greater success as the economy improves.

Here are a few thoughts for you to consider:

  1. Who am I and what do I have to offer that is unique?
  2. What can I do that no one else can do?
  3. What do I see that no one else sees?
  4. Why should anyone care?

#4 is extremely important because it doesn’t matter what we think, it matters what our prospects and clients think and desire.  If we try to get inside the minds of our clients and prospects, our offering and services will be better received.

Ask yourself these questions – when someone looks at my interior design website, blog or marketing materials:

  1. Am I speaking to their hidden desires, fears, aspirations and concerns?
  2. Is my marketing helping them see how I can help them achieve their goals and dreams, or is it about what I do and how special I am?  Just remember that your prospects function from the WIIFM syndrome…”What’s in it for me.”
  3. Can my reader see their challenges disappear with my help?
  4. Do they understand that my services are about transforming their lives and their environment to be (insert solutions or results – use words that create pictures or evoke emotions.)
  5. Can I express what I offer in terms of an experience that creates a vision of what their life will be like after the work is done?
  6. Do I come across as a trusted advisor?

If you analyze your marketing materials with these questions, you’ll connect more effectively with your prospects and clients.

Just remember, prospects are afraid you’ll think poorly of them because they don’t have your taste.  They are also afraid that you will go over budget.  What other fears do they have?  Have you asked your clients or prospects?

Please post your comments or thoughts and include your website address.  This builds links back to your site and helps with your Google rankings.

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About the Author

Gail DobyYou're not alone any more. If you're looking for advice, solutions, strategies and support to help you take your interior design business to the next level, Welcome Home! We're experienced interior designers, and we truly understand the challenges and pitfalls of your chosen profession. We're constantly researching, learning and simplifying the latest information from the overwhelming glut of noise on the Internet to save you time and money. You'll learn practical techniques from innovative marketing experts and consultants that will help you transform your business and your mindset so you can achieve your dreams. We're different than other Interior Design Colleges - we offer interior design classes specifically tailored to your interior design career goals and needs. Let us know how we can help and feel free to email us with any questions and suggestions you might have. |Interior Design Business Success Mentor | Social Media Consultant to the Architecture & Design CommunityView all posts by Gail Doby

  • http://faithsheridan.com/mydesignblog Faith Sheridan

    Sounds like a great trip and inspiration too. Crafting a message about the ‘experience/result’ is a good exercise. This response came today, “THANK YOU THANK YOU THANK YOU!!! Hint of pink is perfect! You are a life saver. I like pink damask for the trim.” I listened and gave her options for her daughters room color.

    Another one: This is a little long but WOW. “I just watched your design challenge for the first time. I have been a little busy and couldn’t watch it before this as I know it was a long time ago you worked on it.It reminded me of the three bathrooms we did with you and I wanted to tell you how well they function with six of us using them! I get compliments every time someone new sees them. They are now ten years old as Colette will be ten in November!

    What really impressed me from watching the video was how calm and serene you were to work with. Seeing that video made me realize how consistent you are and how lucky people are to work with you.I’d love for you to see how the bathrooms have held up this past decade!”

    There are definitely marketing messages for me in these two testimonials.
    Faith

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