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5 Things They Don’t Teach You In Interior Design School

Interior design colleges do their very best to teach you how to design and to do the technical parts of the business.  Please do not think I am knocking them at all.  Their time is limited in the curriculum, and it is impossible to learn everything you need to know.

So, what are the five things they don’t teach you in interior design school (or at least they didn’t in my school)?

  1. Interior Design is a business first, and you just happen to be providing the service of interior design and perhaps, interior design products.  Being a business owner is much different than most people think, and what is often shocking to many people as they graduate is the amount of paperwork and running of the business that you have to do.  If you don’t have a business background, and if you didn’t get accounting, business management and project management in school, especially with today’s economy, please take extra classes and work for someone else for awhile to learn the ropes on someone else’s dime. As Beth Slifer, the owner of one of the largest interior design firms in the country said, “the business of design is a science, and design is the art.”  Get the business down to a science, and you can enjoy more of the art.
  2. You have to know how to “sell,” but most importantly, you need to know how to uncover your prospects needs and find out what they value and then provide a solution.  Yes sales is a dirty word for some of us, and you have to get over it, because it doesn’t work if you can’t bring in business.  You have to pay bills and it comes from having clients.
  3. Your ability to manage your time is one of the most important tools to leverage your business success.  I see lots of designers get caught up in being busy and multi-tasking, and not doing productive things like bringing in clients and doing design work.  Those are your two most important activities, and as a business owner, it makes more sense to find people to do work that isn’t using your highest and best skills. The third activity that deserves attention is systematizing your business.  If you have processes and procedures, you can teach someone else how to do things.  If you do something more than one time in your business, it needs a process or checklist.  Most designers end up with a job and not a profession, and you’re the “chief cook and bottle washer” as my mother used to say.  If that is the case, the business has no upside leverage, and it will always be stressful and experience lots of cycles.
  4. Your self-esteem can limit your success.  There are many challenging times in this business, and you have to have the grit and determination to look for solutions.   If you feel insecure working with people with money or talking about money, you will have a problem collecting money.  This is a business for which you should be paid, and just because people don’t understand what you do doesn’t mean you shouldn’t be paid for your expertise.
  5. Whatever your biggest constraint is, or your weakest skill set will determine whether you will succeed.  The sooner you remove your biggest constraint by outsourcing, delegating, not doing or looking for an answer or solution outside of your own business through books, classes, mentors or mastermind groups, the better off you’ll be.  It’s always cheaper to pay more to get a specific answer to your problem or bottleneck than it is to take the longest route of learning the hard way.  You only cry once when you pay for quality.  Just remember that to use with your clients.

Please share your feedback.  I encourage you to reply to my posts because it helps you think through your own business issues.  Just reading it and not processing it is less likely to be remembered or used (10% of the information is retained without additional interaction, notes, etc.)

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You're not alone any more. If you're looking for advice, solutions, strategies and support to help you take your interior design business to the next level, Welcome Home! We're experienced interior designers, and we truly understand the challenges and pitfalls of your chosen profession. We're constantly researching, learning and simplifying the latest information from the overwhelming glut of noise on the Internet to save you time and money. You'll learn practical techniques from innovative marketing experts and consultants that will help you transform your business and your mindset so you can achieve your dreams. We're different than other Interior Design Colleges - we offer interior design classes specifically tailored to your interior design career goals and needs. Let us know how we can help and feel free to email us with any questions and suggestions you might have. |Interior Design Business Success Mentor | Social Media Consultant to the Architecture & Design Community

See All Posts by Gail Doby

  • I couldn't agree more! Design School just like any school environment is more about academics than real life. To carry on a design business, you have to have the skill set of any entrepenuer. You need to know administrative systems, marketing, sales, contracts and time management in addition to the whole list that belongs on the design side. It is daunting to say the least, yet when it all works... MAGIC! A business that you can really enjoy and take to whatever level you aspire to achieve.
  • Several members have expressed frustration lately about students not understanding what it really takes to be successful. Many want to be a designer and potentially run their own business, but guess what? When they have their own business, they will be asking their employees to do the tasks that they are resisting doing. Interesting, isn't it? This is me venting, but this is one of the most complex businesses, and it takes special skills to be great at all of the parts of the business...but then again, why learn what you don't like to do and what you don't want to do? Just outsource or delegate.
  • Several members have expressed frustration lately about students not understanding what it really takes to be successful. Many want to be a designer and potentially run their own business, but guess what? When they have their own business, they will be asking their employees to do the tasks that they are resisting doing. Interesting, isn't it? This is me venting, but this is one of the most complex businesses, and it takes special skills to be great at all of the parts of the business...but then again, why learn what you don't like to do and what you don't want to do? Just outsource or delegate.
  • dezngal1
    I have had interns every summer for the last 6 years. It is amazing to me how many of them resent having to file, write in journals and work on resources. Learning your resources is one of the most important things as a designer you do. Anything the intern believes is not "design work", becomes a point of conflict. It is not taught that the items not listed for the design work; Is what makes the business possible for the designer to be in business.
  • I agree, Joyce. One of the challenges for an employer is fighting the urge to get angry in this situation. It takes a tremendous amount of patience to coach interns and employees. The best you can hope to accomplish is to explain how learning the task will benefit them. Sometimes, you have to explain through story-telling to make it seem less like an order than an opportunity. You might want to share the interview we sent over the holidays with Scott Halford about his book, Be A Shortcut. I purposely did that interview to share with students that are looking for internships or jobs after they graduate. Many lack the maturity to understand that you have to start at the bottom and learn how to do every single part of the business if you ever want to run your own firm. Thanks for sharing. I know you're not alone in your frustrations.
  • terriehall
    I have a webinar with them today.
  • Great info, Gail
  • Thanks, Deborah! Hope you are having a great start to your New Year.
  • All 5 are so true. We just hired a intern (non-paid) and I tried to impress upon them the business side of things. It is important to understand that no matter how "meaningless" you think the task is, it is vital to the overall success of the business. Plus if you were a sole practioner - guess what, you'd be doing it anyways. While we will have them work on "design" work, they need to realize what percentage of the day that actually represents. We are after all a business first, designers second. Thanks for the post!
  • Hi Leslie, I experienced frustrations with employees and interns, too. I really recommend to everyone to read the book, Be a Shortcut by Scott Halford whether you are an employer, employee or prospective employee. We gave a copy of the recording to our members last month, and we'll post the recording sometime in February for students. Thanks for your comment!
  • terriehall
    I just started using Studio IT, so I'm starting by organizing my systems, learning as much as I can about them, and then I'm going to let someone else do the business part.
  • Leslie Hassler
    We're getting set up with studiowebware - but honestly, there are so many benefits to the system as a project management tool, that I couldn't imagine not participating. We have almost a virtual office and the system lets all the documentation reside in one place for our team to be involved in.
  • I have used their desktop version since 1998 or so, and I loved it. Having used the other options before, this is the best. On top of this, you can access it from anywhere. You don't have to be in your office, and when they update the software, it is instantly updated for everyone because it is web based. Fabulous product. We also did a couple of demos with Lance Haeberle, the developer who created it. We'll try to get that posted for our members, too. I'll be sure to pass the comment along to Lance. (He lives in Denver, too)
  • That's great, Terrie. I think you'll love the system. I don't know if she covers your area, but Monique Stemper does Studio IT support/bookkeeping and she is great.
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