Interior Designers: How To Avoid Nasty Surprises That Create Client Conflict...
...And Unpaid Time Bills
New And Improved!
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Value Based Fees
Starts January 25th, 2010
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NEW Bonus! Receive Gail's Latest eBook, Ultimate Interior Design Business Blueprint ($97 Value) With Your Enrollment in the Value Based Fee Series...
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"This book is a comprehensive and essential resource for success in the field of interior design. It’s a must read."
- Faith Sheridan
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Why Should You Offer Value Based Fees?
Have your clients ever asked
you these questions?
- Why
do you charge for your time and a mark-up on products? Isn't
that double-dipping? (Underlying message – you're just trying
to make more money)
- Why
are you different than Sally Designer? She charges less per
hour. Why should I pay you more to do the same thing? (If all
I have to compare is your hourly rate and you are both are interior
designers, I might as well save money)
- I
can find furniture on the Internet for less money? Why can't I buy my
own furniture and accessories? (Why should I pay you more for the same
or similar product?)
- Why
did it take so many hours to shop for one fabric?
Or,
how about these issues...
- Have
you ever looked at your bill before mailing it and
reduced it to avoid conflict? Maybe you even felt that you
were
charging too much?
- Were
you frustrated when you walked in your client's home and saw that your
clients purchased things on their own without telling you?
- Have
your clients ever questioned you about line items on your time
bill? Did you feel defensive?
- Have
you had a client slow-pay you during the busiest time of the project
while you kept working and wondering when you'd get paid? Did
you think this might be a hint that they were unhappy with the bill?
- Have
you charged a retainer and applied all of it at the beginning of the
project, and at the end, did you find that it was nearly impossible or
completely impossible to get the final payment?
- Have
you ever felt overworked and underpaid for all that you do for your
clients?
"I have learned how to handle questions about my fees from difficult clients. I've learned how to begin research into my business in consideration of a fixed fee billing. And yes, I'd enthusiastically recommend this series to my peers."
- S. Olsen
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Join us for the
Value Based Fees Series
You will receive access to the following:
• Monday, January 25th - Live Kick-off Call at 12 pm Eastern
We'll kick off the Value Based Fees series with a discussion of what to expect and we'll answer your questions - ($99 value)
• Monday, February 1st - You'll receive a link by email - "Setting Fixed Fees" with Valentina Cirasola
MP3 Recording & Transcript of interview and Q & A - ($99 value)
• Monday, February 8th - Live Group Coaching and Q & A Call at 12 pm Eastern
with Gail Doby, ASID - ($99 value)
• Monday, February 15th - You'll receive a link by email - "Fixed Fees For Happier Clients" with Kristi Dinner, Allied ASID
MP3 Recording & Transcript of interview and Q & A from DSU's Gold Membership Monthly Mentor Series - ($79 value)
• Monday, February 22nd - Live Group Coaching and Q & A Call at 12 pm Eastern
with Gail Doby, ASID - ($99 value)
• Monday, March 1st - You'll receive a link by email - Vicente Wolf
MP3 Recording & Transcript of interview and Q & A - ($99 value)
• Monday, March 8th - Live Group Coaching and Q & A Call at 12 pm Eastern
with Gail Doby, ASID - ($99 value)
• Monday, March 15th - Live 2 Hour Webinar - "Value Based Fees" with Gail Doby, ASID
MP3 Recording & Transcript of interview and Q & A - ($149 value)
• Monday, March 22nd - Live Group Coaching and Q & A Call at 12 pm Eastern
with Gail Doby, ASID - ($99 value)
• Monday, March 29th - Wrap-Up Call at 12 pm Eastern
with Gail Doby, ASID - ($99 value)
Total Value - $1,020
*Bonuses*
Added Bonuses
• "Ultimate Interior Design Business Blueprint" eBook
by Gail Doby, ASID - January 2010 - ($97 value)
• Interview with Kathy Alexander, Alexander Interiors, LLC
"How to Determine Your Value Based Fees" - ($79 value)
• Interview with Sharon Drew Morgen
"Buying Facilitation® - It's Different From Sales" - ($79 value)
• "Interior Design Fee Salary & Fee Schedule Results" eBook
by Gail Doby, ASID - September 2009 - ($49 value)
• "Interior Designer's Top Challenges & Solutions" with Gail Doby, ASID
MP3 Recording & Notes - ($49 value)
• Design Success University's Testimonial Template
by Gail Doby, ASID - ($29 value)
Total Package Value $1,402
Sign up for the Value Based Fees Series
today for only
$499
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"Knowing how to charge and for what has always been an issue that has never been comfortable. The Value Based Fees series seemed like a system to invest in. I'd enthusiastically recommend the series."
- K. Miller
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Here's What You'll Learn:
- Why you may be shooting yourself in the foot before you even hear from a prospect…it's about you and your self-confidence
- How to stop wasting your time talking with unqualified prospects and make time for the clients who value your services and are willing to pay you what you're worth
- What questions to ask every prospect to make sure you're talking to the person who is making the financial decisions so you don't waste your time talking with someone who isn't able to make the decision
- Why you should never discuss fees before presenting your proposal so you confidently maintain control of the process
- Why you shouldn't use an hourly rate to bill your client because you become a commodity instead of a professional
- How to get paid on time and even early for your expertise without the usual conflict over high bills
- How to avoid discounting your bills so you can make more money, run a profitable business and enjoy the freedom you deserve with your business
- How to create a proposal that leads to a high probability that the prospect will sign and reduce the amount of new prospect meetings that you need to run a successful and vibrant business
- How to answer the difficult questions your prospects throw at you with complete confidence and establish your credibility and authority in a pleasant and non-confrontational way
- In Gail's session, you will learn a step-by-step process to offer your Value Based Fees, how to answer questions, how to deflect the question about your fees until you've established your value, and exactly what questions to ask when so you are fully prepared to lead your new client to sign your agreement easily
- We added the live Question and Answer sessions to help you work through any lingering questions and confidently prepare your proposals - especially if you have a new prospect meeting, you can send your proposal to Gail and she'll address it live in the session
"The whole marketplace for Interior Designers is changing. I want to stay current and competitive with existing and potential clients, yet offer them as many products and services as possible. Value Based Fees make both ends of the equation a win-win. I learned the value of charging clients on a Value Fee Basis. Every Designer I have spoken to about how they charge seems to come up with a different answer, many of which I didn't feel comfortable about integrating into my business practices. This system seems to make the most sense, but requires intensive tracking to be able to integrate into a method of billing. I was pleasantly surprised with this last series of talks on Value Based Design. It was reassuring to learn that even Vicente Wolfe has problems with clients and to listen and learn how he deals with these same issues."
- Trish J.
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Sign up for the Value Based Fees Series
today for only
$499
Frequently Asked Questions About Value Based Fees
Do you feel like our industry is going to eventually use this method as the "main" way to charge?
Since about 70% of all people surveyed by ASID said they wanted fixed fees a few years ago, and with all of the opportunities for consumers to purchase pre-packaged services through Internet sites and even interior designer's own websites, I'd say yes. If this is what our clients want, why are we not giving it to them the way they want it? Besides, our time is a commodity, and there is no leverage in billing by the hour. We're limited in what we can make based on how many hours we work. What happens if you get sick?
What are Value Based Fees?
They are fees based on what results you produce for your client instead of how many hours you work. You establish what they value before you make your proposal and you price according to what they want to receive in terms of a result.
How do you qualify clients for a Value Based Fee scenario?
We'll give you the questions and the process to follow in Gail's session. It's important to practice and prepare so you are ready to ask these meaty questions. Guaranteed…you will stand out from the competition in a positive way.
How do I avoid giving away my services for free and how do I deal with scope creep?
Gail will walk you through the process, and it is important to remember that you are in control. If your client wants to add more to the scope of work, that must be in a separate agreement. This series is recommended for experienced designers. You should have a minimum of two years of experience so you are able to estimate what a job will take.
I would expect that at the end of the series, there will be a definitive step by step process, a framework, and a procedural tool to follow when setting a fee, such as questions to ask up front, and how situations will be handled.
Yes, you will have a process to follow and you will have specific questions to ask. Gail even explains what to do if they ask difficult questions.
Enroll for the
Value Based Fees Series Today!
Class starts on January 25th!
$499
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Who should attend?
- Interior
designers that have been in business for at least two years
- You
have true expertise as a designer preferably in a niche market
- You've
experienced one or more of the challenges I mentioned
- You're
ready to make more money
- You're
open and willing to change
- You're
ready to have better relationships with your clients
- You’re
tired of the conflict, frustration and especially the feeling of being
underpaid
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Who
should not attend?
- If
you're in school, just starting your practice or have less than 2 years
experience in the interior design business
- If
you aren't open-minded and willing to think outside of the box
- If
you're unwilling to change your billing practices
- If
you lack confidence in your expertise, business or design skills
Based
on the traditional billing methods for our industry, the
only way you can make more money is to sell more products, work more
hours, raise your rates, cut your expenses, or grow your business so
you have other people billing their time, too. Or is that the
only way?
On
top of that, the economy has slowed interest in a
service that is seen as a luxury. Many people are unable to
borrow
money to improve their homes, or even move into a new home because they
can't qualify for the loans.
The Internet has compounded the problem. Access to design
resources is
growing every day. We can't fight it, and the industry will
never go
back to the way it was.
HGTV has both increased the interest in interior design, and also
skewed the consumer's view of what good design is, how much it costs
and how long it takes.
The phone is ringing less often for most designers, and some are giving
up and closing their practices.
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You are not
alone!
Billing for time and marking up products automatically
puts you in a conflicting role that can be perceived
as unethical by your clients.
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I've
spent years thinking about the fundamental flaws in the
traditional billing model for our business, and since starting Design
Success University, I've been determined to find the solution.
Finally, after several years of trial-and error, and after months of
research, I've found solutions from another industry expert who makes
well over $1 million per year consulting. I've taken his
ideas and
adapted them to our industry. It's a proven model for him and
for many
other industries, and he's been teaching it for years to other
consultants.
"I needed help with putting a value to my name. I learned that it is important to set a fee before the work is done, and I also liked the discussion about the mark-up of items. I'd enthusiastically recommend this series to my peers."
- A. Simmons
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Here's what your colleagues had to say about the Value Based Fees Series…
"Gail's questions (from the Value Based Fees class) to qualify clients are excellent. I used them when interviewing a prospective client on the phone. Her response to the questions....'the other designers I interviewed didn't ask me these questions...I can tell from this alone that you are the designer we should hire...' Apparently, just the questions themselves gave her the confidence to hire us. It is very apparent that Gail spends a lot of time putting together these classes. I have learned A LOT, and this after being in the business for over 30 years!! Thanks Gail!"
- Susan M., ASID, LEED AP
"I've recently been hearing a lot about Value Based Fees, but did not know how to approach them. I now feel confident that I can charge this way and will definitely be implementing it with my next new client. I learned ALOT and have been reviewing everything so that I may implement it in the future. I'd enthusiastically recommend this class."
- R. Dest
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100% Money Back Guarantee
If you're not satisfied after 30 days for any reason, just let us know by email or call us. We'll cheerfully refund your money!
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Gail Doby, ASID
Chief Vision Officer
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Erin Weir
Strategic Vision Manager
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Every
effort has been made to represent our program accurately.
Each individual's success depends on his or her background, dedication,
desire, and motivation. As with any business investment,
there is no guarantee that you will have the same or similar results as
those in our testimonials. Bonuses have no cash value.
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