Design Success University Blog

Leadership & Communication Tips for Better Results in Your Business & in Your Life

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By Gail Doby, ASID
Have you ever wondered how you can work with your clients better, and get your team members to do what you’ve asked them to do? Here are ten steps to improve your leadership and communications:

Ensure that you are clear in your own mind about the results you want to achieve or receive from your team. Start each […]

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Building Your Team

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By Gail Doby, ASID
How do you know when you are understaffed? If you are doing any of the following:

Things you don’t like to do
Things you don’t do well
Things you don’t want to do
Things you aren’t trained to do
Things that don’t make money or bring in clients for your business
Things that you procrastinate about

I’m not implying that you should hire full-time […]

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Organize Your Interruptions

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By Drue Lawlor, FASID
Director of Coaching at DSU
Are you a slave to phone calls, emails and/or texts?  If you answered “yes” then you are still a slave to OPP (other people’s priorities).  Interruptions are a fact of life, but have you considered how much more billable time would be available in your day if you could have some control over […]

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Why You’re Attracting Penny Pinching Clients

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By Maria Bayer
DSU’s Authentic Sales Coach
In my course, we focus a lot on mindset, because your mindset either works for you or against you. And I teach my students how to get their mindset working for them, so they can build the business they’ve always wanted.
So what would you say if I told you that you likely have a mindset […]

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What You Schedule Gets Done

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By Gail Doby, ASID
How do you schedule your time? Do you start with work projects and forget your personal time?
My days are always packed with projects, coaching and VIP Days, and what prevents burnout is scheduling my breaks. I already have three trips planned for the first half of the year – a week in Vancouver with my husband, a […]

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Release Your Biggest Challenges – Find Your Flow

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By Gail Doby, ASID
As I reflect on today’s coaching calls, it is clear that the biggest problem most designers (and all of us) face is what goes on between our ears. Many designers confront the inner demons of fear, doubt and insecurity every single day, and for some designers, the demons win.
Think about doing the opposite of your natural inclinations. […]

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What Would Happen If You Lost A Key Employee Tomorrow … Or You Got Sick?

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By Gail Doby, ASID
January was busy and stressful for us in DSU land due to my assistant resigning due to health reasons. Because of that, we made several changes in our team assignments.FYI – Jen Henrikson is my new assistant, and for my VIPs and VIPPs, she will be your “go to” person when you have questions. We already miss […]

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How To Gracefully Turn Down A Client

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By Maria Bayer
DSU’s Authentic Sales Coach
Designers often ask me how to handle a potential client that they know would not be a good fit for them. Should they take them, or decline? And if they decline, how do you do that gracefully?
First, if you’re asking the right questions, you should know after the first conversation whether they’re an Ideal Client. […]

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